Your privacy

This policy explains how The Guest House collects, uses and protects personal information.

Effective Date: March 2026

  • We may process and collect the following information:

    • Contact details (name, email address, company name)

    • Professional information submitted via application forms

    • Correspondence sent via email or contact forms

    • Website usage data collected through cookies and analytics tools

  • We use your information to:

    • Process applications and manage memberships

    • Facilitate introductions between House Guests and House Members

    • Respond to enquiries

    • Improve platform and user experience

    • Send relevant platform updates (where consent has been given)

  • We process personal data on the basis of:

    • Legitimate interest (operating & improving the platform)

    • Contractual necessity (managing memberships and applications)

    • Consent (where individuals opt in to communications)

  • We do not sell personal data. Information may be shared with relevant members or guests solely for the purpose of facilitating introductions and platform operations.

    We may use third-party service providers to support website hosting, email services and analytics.

  • Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  • Under UK GDPR, you have the right to:

    • Access the personal data we hold about you

    • Request correction of inaccurate data

    • Request deletion of your data

    • Object to certain types of processing

    • Withdraw consent at any time

    Requests can be made by contacting:

    concierge@the-guest-house.com

  • This website uses cookies and similar technologies to enhance user experience and collect anonymised usage data. You can control cookie preferences through your browser settings.

  • The Guest House is the data controller responsible for your personal data.

    Company location: England, United Kingdom

    For any questions regarding this policy, please contact:

    concierge@the-guest-house.com